1. Introduction

Welcome to Basilstone Jewelry (“we,” “us,” “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website and services. By using our website and services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a. Personal Information: We may collect personal information such as your name, email address, shipping address, billing information, and phone number when you make a purchase or create an account on our website.

b. Usage Information: We automatically collect information about your interactions with our website, including your IP address, browser type, operating system, and pages visited. We may also collect data on how you navigate and use our website.

c. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your preferences. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We may use your information for the following purposes:

a. Order Processing: To process and fulfill your orders, send order confirmations, and provide shipping and tracking information.

b. Customer Support: To respond to your inquiries, requests, and provide customer support.

c. Marketing: To send you promotional materials, newsletters, and updates about our products and services. You may opt out of marketing communications at any time.

d. Analytics: To analyze and improve the performance and functionality of our website and services.

e. Security: To detect and prevent fraudulent activities, security breaches, and unauthorized access.

4. Disclosure of Your Information

We may disclose your information in the following circumstances:

a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and IT service providers.

b. Legal Requirements: We may disclose your information in response to legal requests, subpoenas, court orders, or to comply with applicable laws and regulations.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner or entity involved.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee the security of your data.

6. Your Choices

a. Access and Correction: You may access and update your personal information by logging into your account on our website.

b. Marketing Preferences: You can opt out of receiving marketing communications by following the instructions provided in our emails or contacting us.

c. Cookies: You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website with a revised “Last Updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

Thank you for choosing Basilstone Jewelry. We value your privacy and trust in us to handle your personal information responsibly.